Access Manager: What is the Ignored status for user accounts?

Ashley Grant
This article is marked as obsolete.

Most user database systems include a user state for disabling users that you do not want to allow use of for the time being, Access MAanger will always obey these restrictions, and if you disable a user in Active Directory that user will not be able to login to our system. However you may have some users that you need to have enabled, but do not want using Access Manager, for this reason we have our own form of user disabling using the account state Ignored.

Every user account in Access Manager is set to Included by default, if you need to block a user from being able to login to the system but cannot disable the account of restrict them in the connector then you can set them to be Ignored. Once Ignored a user will be removed from most of the user lists and will be treated as if they do not exist. If someone tries to use the user's credentials then they will see feedback as if the user was not a valid account.

You are able to check which users have been set to Ignored status using the Search filter All who are currently ignored, and from here you can then set these users back to Included state and allow the to be usable again if you wish too.